THE Pallet Network Awards 2019 celebrated outstanding performances in logistics throughout the network, focusing on customer care and remarkably high KPI results.
TPN MD Mark Duggan said: “Our awards are based either on empirical evidence or the votes of Members, and the standards are very high. Our 106 Member companies all score extremely highly in terms of service delivery and operational excellence, so being a category leader is an extremely hard win.”
The evening raised £14,500 for Macmillan.
We’d like to take this opportunity to thank all those who donated raffle prizes, particularly Eddie Stobart Logistics, whose VIP tickets to the Manchester football derby raised £2,000, and our sponsor Trailer Resources Ltd.
A full list of winners is as follows:
MRC Special Recognition Award
Given to a member who has shown exceptional initiative or made an outstanding contribution to the network.
Winner: Trevor Edden of TWE Haulage
Customer Care Award
This recognises a Member who has received excellent feedback from customers and depots for going above and beyond in customer service.
Winner: SCS Logistics
Outstanding Development Award
This recognises a Member with significant business development, who has worked closely with network Members and embraced new challenges and opportunities.
Winner: FDC Holdings
Operational Excellence Award
This recognises those Members who achieved a score of 99% plus during their Annual ISO 9001 TPN Audit. Needless to say, this is extremely difficult.
Winners: Starlings Transport & Storage
TPN KPI Awards
The TPN KPI Awards are to reward elite performance based on KPI data. The winners have maintained a service performance above 99% throughout 2018, defining excellence for the network.
Rogers UK Transport
B&T Hicks Transport
TPN Performance Awards
The TPN Performance Awards recognise the top three Members in the network based on their KPI performance, trunking performance, positive service feedback and their overall engagement and customer service within the network.
Bronze winner: Oxford Carriers
Silver winner: FS Distribution
Gold winner: GPT Logistics
Input Depot of the Year Award
This recognises a depot which has demonstrated continued, sustainable and profitable growth throughout the year.
Winner: TWE Haulage
Delivery Depot of the Year Award
Delivery Depot of the Year award recognises the best delivery Member, taking into account service excellence, volumes delivered and the area covered.
Winner: Starlings Transport & Storage
Best New Member Award
This celebrates the highest performing Member in their first year with TPN.
Winner: Oxford Carriers
Regional Depot of the Year Awards
The Regional Depot of the Year Awards are voted for by the Members, recognising the professionalism, hard work and quality they demonstrate within their regions. The ultimate accolade of Depot of the Year is chosen from among these winners.
North Region winner: Alan Davie
East Region winner: Malco Freight
South Region: GC Distribution
West region: Burcombe Haulage
2019 TPN Depot of the Year
The Depot of the Year Award is awarded to the depot with the most votes overall from their fellow Members.
Winner: Burcombe Haulage
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